The Celtic Club Customer Privacy
Statement
The Celtic Club is committed to the privacy of its customer
records and for your information we have documented our information
handling practices below. Please contact The Celtic Club on
03 9691 7444 if you wish to discuss any aspect of our information
handling practices.
The kinds of personal information held by The Celtic Club
The Celtic Club only collects personal information from you
that is necessary for it to perform its functions. The kinds
of personal information The Celtic Club holds about you will
depend on the services you request from The Celtic Club and
the use that you make of those services. However the information
may include:
-
Your name, address and contact details
-
Occupation
-
Date of Birth
-
Records of use made by you of services provided by The
Celtic Club to you
Use of your personal information
The Celtic Club respects your privacy. As a result, The Celtic
Club does not trade, rent, or sell your personal information.
The primary purpose for which we use your personal information
is to provide you with the Club's services and ammenities.
In the course of providing this service to you we may also
use your personal information for related purposes which include
the following:
How The Celtic Club collects personal information
The Celtic Club collects personal information directly from
you when you apply to join the Celtic Club as a member. We
also collect or amend the information from time to time such
as membership renewals.
Contracting out services and disclosures
The Celtic Club contracts out some services such as mailing
to external service providers. The Celtic Club may disclose
your personal information to these organisations but only
so that they can provide you with the services that The Celtic
Club has contracted out.
Access to personal information
Generally you have the right to see or obtain a copy of personal
information about you that we may hold. The Celtic Club will
handle requests for access to personal information in accordance
with the National Privacy Principles.
To request access to your personal information, please call
03 9691 7444.
As long as we can verify your identity the person you speak
to may be able to provide you with the information you require
over the telephone. If you wish to have a copy of that information
we will ask that you put your request in writing and either
post or fax it to us. Again this is to ensure we can verify
your identity.
In some cases we may need time to consider and respond to
your request for access. If we need time to consider your
request we will acknowledge your request within 14 days and
respond within a maximum of 30 days.
If for any reason we refuse to give you access to your information
we will let you know why.
The circumstances in which we may refuse to give you access
to your personal information include where giving you access:
-
Would have an unreasonable impact on other peoples privacy
-
Would prejudice any negotiations we are having with you
-
Would prejudice an investigation of unlawful activity
-
Would prejudice activities carried out by or for a law
enforcement body
If you believe we hold personal information about you that
you consider to be inaccurate, incomplete or out of date you
should tell us by calling 03 9691 7444. In most cases we will
amend any inaccurate, incomplete or out of date information.
In some cases it is necessary for us to keep a record of what
we know or understand to be correct at a particular time.
However in those circumstances if you request we will take
reasonable steps to associate with the relevant record of
your personal information a statement to the effect that you
claim the information is inaccurate, incomplete or out of
date. We would ask that you discuss your request with us by
calling 03 9691 7444.
Complaints
You can complain about breaches of your privacy in writing,
through our website or by phone by contacting us using any
of the following contact details.
Organisational details
Name:
The Celtic Club Inc.
Street address:
320 Queen Street
Melbourne Vic 3000
Telephone number:
03 9691 7444
Fax number:
03 9670 5153
Website:
www. celticclub.com.au
Email:
info@celticclub.com.au
The Celtic Club Customer Privacy Statement June 2002 |
